Dynamics CRM support

What is Dynamics CRM?

Microsoft Dynamics CRM is the complete suite for managing customer relationship (CRM), enabling marketing, sales ans services capabilities so that different sized companies can find, get and develop profitable business relationships with customers.

Additionally, its unique and flexible architecture and design, empowers the creation of  both on premise and online solutions to manage not only customers but any type of business relationships, generating a new but growing suite of solutions named xRM.

Dynamics CRM Online

Businesses are choosing cloud computing over traditional software to improve performance and cut costs and According to Gartner, “SaaS will represent nearly 32% of the CRM market's total software revenue in 2011.”

Learn more about new Dynamics CRM Online offering.

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Why UruIT?

As a leading Microsoft Partner, with offices in US and development centres in South America, our Dynamics business unit is leaded by a Dynamics CRM MVP (Microsoft Most Valuable Professional), and a team of certified Dynamics CRM Engineers, with years of experience in CRM consultancy and systems development on top of Microsoft platforms, which actively contributes to the MS CRM community by participating in blogs and MS events.

Our service offering includes

Dynamics CRM Implementation and customization

• Setup and overall platform configuration
• xRM Customization: adapt to your business via business entities, forms, views, reports and native elements.
• Analize your business: goals, indicators, graphs and dashboards
• Automate business workflows
• Migrate from legacy CRM systems
• Massive data import tools
• Migrate from previous Dynamics CRM

Dynamics CRM development

• CRM integration and sync with external LOB systems
• Integration with platforms like Microsoft® BizTalk Server, SharePoint Server, Project Server or Team Foundation
• Public/Intranet portals development to communicate with your customers
• Plugin development
• Custom Workflow Activities
• Interactive custom pages and forms (ASPX, JavaScript, jQuery)
• Dynamics CRM mobile application development

Managed services and support

• Outsource your CRM platform support with our cost-effective program, a mix of local + remote support via our own development centres in South America
• Maintanance and evolvment of existing CRM applications
• Migration and re-engineering of CRM solutions
• L2-L3 exclusive on demand ticket-based support
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Dynamics CRM quick starts and templates

We have consolidated our experience working with Dynamics CRM into a set of Quick Starts and ready to use templates, for a variety of industries including

• Finance / Banking
• Retail
• Payment collection
• Media
• Logistics
• Insurance
• Pharma
• and more...

Learn more about Dynamics CRM (on premise and online) for your industry

Contact us today at 786 664 4965 for more information about Dynamics CRM, our capabilities or cost-effective templates.