Find out our top outsourcing questions to know our clients and assess if we have what it takes to work together
At UruIT we believe that there’s no second chance for a good first impression, so we put a lot of effort into our first touch point with potential clients to answer our top outsourcing questions. If things go well and the feeling’s mutual, it’s the first step for incredible relationships and amazing teamwork.
But… is it that simple to connect in these first meetings? No, it’s not. During a first contact everyone is new to each other. There’s a lot to find out before deciding if there’s a real business opportunity there or not.
After several experiences, we have set up a step-by-step process with our top outsourcing questions.
Then, we can get to know our possible clients, and find out together if there exists a good fit.
1st step: Online questionnaire
Our first step when we obtain a new contact, especially people who come to us through our online channels, is to send him/her a simple questionnaire. By doing that we aim to have more information about the potential client. With this questionnaire we intend to find out basic information about the company. In resume, its location, industry, existing products, their previous experience with outsourcing (if any) and their current needs.
The goal is to discover what this company is looking for in a software development partner. Also, if we may be the right fit for them. In order to create sustainable relationships, our capabilities should match their expectations regarding technology, expertise, working methodology, budget options and more.
2nd step: Pre Sales Meeting
Once we have the general information with the questionnaire answers, we already know the potential client needs a bit better. The next step in this case is to set up a meeting, that can be virtual or face to face – like the ones we do during our trips to the US. From the questionnaire we have already gathered some insights of what the company is looking for. Now, it’s time to identify exactly in which areas we can work together.
Nowadays, we offer two different services: we provide Nearshore Staffing for companies who are looking for developers to complement their in-house teams; and we also provide Full Cycle Development, where we set a dedicated team to develop the whole application for the client, including UX-UI and Product Management roles.
In the case that the potential client has the right profile for Full Cycle Development, we feel the need to ask more detailed questions. That’s because we need to understand better the product’s current state and requirements: if it’s an existing digital product or a brand new application; if it’s based on a sustainable business model; if there’s already user feedback; and finally, how we can work together to make sure it’s successful.
Let’s meet to answer our top outsourcing questions
This information is very important to shape multidisciplinary teams in order to meet the client’s needs. The meeting itself is an interesting exchange space. We strive to not only learn but also provide value to the person on the other side of the screen. By that, I mean we organize our Pre Sales calls so the potential client can leave with actionable advice and insights, even if we don’t continue the relationship in the future.
We strive to create a friendly environment and conduct the meeting as a conversation. The other party should feel comfortable and even amused. It’s a space to collect information and we make sure to eliminate any doubts on our side or theirs, to find out if we can advance together or not. Hopefully, the answers will be satisfying for both sides and we can move on!
Right now at UruIT, we are getting ready for a series of trips to the US, the majority of our clients’ home country. It’s always great to travel and work face to face with our partners! For this reason, in the following months our Sales team will be on the road. Among our destinations there are New York, California and, in my case, Florida and Kansas.
My first stop will be the event unbound, on November 1st and 2nd, in Miami, Florida. This event is an impressive 2-day festival where brands and businesses connect to discuss the digital economy and its technology trends. Over 100 speakers will be joining the festival to talk about fintech, adtech, AI, healthcare, eCommerce and more.
One of the event’s sponsors is Colombia Bring IT On, an initiative of Colombia’s government institutions, ProColombia and MinTIC, in order to connect the available outsourcing talent in the country with US companies looking for vendors. Therefore, they are helping unbound participants like UruIT to attend matchmaking meetings, get to know potential partners, and exchange product ideas as well as business cards.
My next step will be Kansas City, from November 6th to 8th. If you want to know more about the event or even schedule a meeting with us, be our guest! I’d love to meet for a coffee and analyze our possibilities for working together.
What are your top outsourcing questions?
If you are wondering who are our current clients and what we’ve created together, take a look at our Portfolio page. Feel free to contact us and let’s find out if there’s a business opportunity to explore together!